If you asked someone 10 years ago to name the most important requirements for a Modern Desktop experience, the answers would most likely have been more RAM, faster processors, and stronger graphic cards. Today, however, although making sure your PC has enough computing power to handle all of your tasks without lagging is still important, the ubiquitousness of as-a-Service applications and cloud proliferation has significantly changed what constitutes a Modern Desktop.
As successful Modern Desktop Enablement and Management are becoming crucial to the operation of almost all businesses, the question is this: How do you ensure that yours is set up and running at optimal performance? What are the things you should measure and benchmark against to ensure the best possible end-user experience? Today, we will have a closer look at the most relevant Key Performance Indicators (KPIs) that any organization enabling Modern Desktops should measure.