3 Types Of Automation You Need To Be Pursuing Now

IT departments are currently experiencing a dramatic increase in application requests, largely as the result of the transition to a completely mobile workforce. However, staffing has remained relatively constant, prompting many enterprises to adopt automation as a means of deploying applications more rapidly in addition to realizing other ways for IT to benefit from automation.

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3 Tell-Tale Signs Self-Service Automation Will Improve Your End User Experience

In a world of Digital Transformation where "King Customer" rules, we can all agree that the experience a user has with a product is instrumental. In other words, today, success is about providing the best possible End User Experience (EUX).

End user experience isn't limited to an organization's customers. It also needs to include its employees and other stakeholders. Internal departments such as HR, finance, marketing, and IT need to learn to tune into and better anticipate the needs of employees as well — especially the IT department!

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Agile IT Planning & Deployments To Drive Digital Transformation

According to Gartner, Digital Transformation is one of THE hottest topics right now.

In a recent Gartner survey, 62% of CEOs said they have an initiative in place to make their organizations more “digital.” To support their customer engagement, businesses need to primarily solve three issues:

  • How to handle suddenly spiking demands and demand volatility cost-effectively,
  • How to support a much greater variety of product and services reliably, and
  • How to quickly adapt to changes in customer tastes and demands when it comes to product features and/or channel.
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How To Get Your Business Units On Board With IT Automation

The possibilities of automation are endless — and that scares many employees. And while enterprises today need to have a short- and long-term plan in place to retrain and reassign their resources whose jobs are now done through automation, IT Automation is aiming to make IT processes faster, more efficient, and ultimately more agile to provide the organizations with higher productivity, healthier and more stable IT environments, and faster turnaround times.

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6 Steps To Ensure IT Readiness To Drive Digital Transformation

In the past 12 months, pressure to drive Digital Transformation has reached a new milestone. Alongside with growth, becoming a digital business is now one of the top priorities for CIOs. In fact, our clients and prospects are telling us that one of the biggest concerns right now is figuring out how to increase business agility and drive Digital Transformation to create a sustainable, long-term competitive advantage.

This means companies must figure out how to increase the number, scope, and variety of digital transactions while boosting their ability to react to today's fast changing customer demands. And time is ticking: 33% of organizations already claim they have reached digital scale (significantly more compared to the 17% in 2018), according to Gartner's CIO's Agenda 2019 Report.

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10 Questions To Ask Before Starting Any IT Automation Project

Do you rely on a series of repetitive, tedious, and labor-intensive tasks that could easily be automated? Do you need to figure out how to free up resources to drive innovation and Digital Transformation? Are you trying to dig yourself out from under a mountain of compounding IT debt? Or are you moving to an Evergreen IT management approach to increase your organizational agility? Are you trying to figure out how to continuously update your IT landscape?

Whatever your reasons are for starting to implement a new IT automation project, there are a few questions that you should always ask ahead of time to ensure you design it as efficiently as possible — and to avoid going back repeatedly to re-engineer it and patch it up. Here are the ten questions we find the most useful to ask when implementing our IT automation solutions for our clients:

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IT Executives: 5 Ways To Boost Your IT Team's Productivity Today

Productivity is often overlooked as a metric when measuring the performance of your IT team. While it may not be as measurable as other key performance indicators (KPIs), the productivity of your IT team is a significant factor in your bottom line.

There is a simple reason for that: IT teams are overwhelmed — facing several challenges concurrently, i.e.,

  • Keeping up with the daily onslaught of IT tickets 
  • Updating LOB software
  • Hardware refresh
  • Migrating to a new OS/Server
  • Following a mandate from above to drive Digital Transformation and innovation

While your IT team is doing their best, they often have to get more work done with fewer hands — leaving the only option is to increase productivity. Alternatively, it's only a matter of time until you are facing anything from end user slowdowns/breakdowns to company-wide epidemics because your infrastructure is vulnerable to data breaches, malware attacks, and more.  

Regardless of what your IT team is going through, the need for increasing their productivity is high. Here are five easy ways to increase productivity today:

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Culture: The Single Biggest Roadblock on Your Way to Digital Transformation

Last week, we talked about how the role of the CIO is changing in pursuit of Digital Transformation and with it the key performance indicators to measure their effectiveness and contributions to the company's bottom line. But this tectonic shift isn't happening in a vacuum — it requires an organizational change, or culture shift, to be successful. 

If this is something new to you, you aren't alone. At the recent Gartner Symposium 2018, many attendees were surprised to hear that a non-traditional technology topic was given top billing in several of the messages: the importance of corporate culture!

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CIOs Must Follow A New Set Of Rules To Achieve Digital Transformation

As more organizations look to their CIO to lead the company's Digital Transformation efforts, the traditional role continues to evolve to fill this growing responsibility.

To get a clearer picture of what this shift will look like, Gartner recently surveyed over 3,160 CIOs from 98 countries representing approximately $13 trillion in revenue/public sector budgets and $277 billion in IT spending. 

The message was loud and clear: 95 percent of these top-tier technologists expect their jobs to change significantly in the future due to digitization. As IT management is taking up less of the CIO's time, the executives see themselves as a change leader in addition to "assuming increased and broader responsibilities and capabilities". 

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4 Things You Should Know Before Investing Your Leftover IT Budget

Things are finally looking up on the IT budget horizon. According to the 2019 State of IT by Spiceworks, 56% of enterprises are planning to increase their IT budget in 2019 while 43% of organizations anticipate no change in their IT team's monetary plan! The majority of enterprises increased their IT dollars to invest in technology that counters ever-growing security concerns (about time!), to increase priority on their IT projects (Windows 7 losing support soon), and to upgrade outdated IT infrastructure. 

While that is great news, some IT executives are scrambling this time of year to find worthy IT investments to tuck away any leftover money — because if you don't spend this year's budget, your boss won't see any reason to increase your budget next year. Ideally, this investment should either give them a head-start in a planned initiative or will afford them some breathing room in the coming months. But there are some things you need to consider before blowing the money:

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