How A Great Employee Technology Experience Can Help You Hire & Retain Top IT Talent

For years, enterprises have struggled to hire and retain outstanding talent. According to the Wall Street Journal, there were 918,000 open IT jobs to fill in the last three months in the United States. In the United Kingdom, things are just as dire and are expected to increase in intensity as the new UK's IR35 legislation takes effect. This is expected to result in a furious scramble to scoop up the best IT talent before any competitors can sign them up.

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Evergreen IT: A Definition In Less Than 100 Words

The term "Evergreen IT" has been around for some years. It has been defined multiple times in many different ways, but when talking to enterprise IT organizations around the world, more often than not, IT managers and executives complain that they still don't really understand what it means.

Today, I want to kick off a small series of blog articles that tackles the basics of Evergreen IT by defining the term in the simplest way possible (and in less than 100 words!) before taking it apart and going through the details.

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5 IT Management Budget Tips You Probably Don't Want To Hear

Most enterprise IT teams are currently breathing a sigh of relief as budget rounds are completed or at least about to be. According to a Spiceworks survey, on average, 44% of enterprises (5000+ seats) say they will increase their IT budgets while 47% remain the same as last year. The better-than-last-year outlook on budgets is primarily due to an increased priority on IT projects (62%), the need to upgrade outdated infrastructure (57%), and increased security concerns (47%).

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Windows Virtual Desktop & Its Impact On Your IT Planning

On September 30th, 2019, Microsoft's Brad Anderson announced that Windows Virtual Desktop, Microsoft's new cloud-based desktop and app virtualization service, is now generally available worldwide. It has been in public preview since March 2019.

The promise of Windows Virtual Desktop is to "deploy and scale your Windows desktops and apps on Azure in minutes" by delivering "simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments", according to the statement.

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3 Types Of Automation You Need To Be Pursuing Now

IT departments are currently experiencing a dramatic increase in application requests, largely as the result of the transition to a completely mobile workforce. However, staffing has remained relatively constant, prompting many enterprises to adopt automation as a means of deploying applications more rapidly in addition to realizing other ways for IT to benefit from automation.

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3 Tell-Tale Signs Self-Service Automation Will Improve Your End User Experience

In a world of Digital Transformation where "King Customer" rules, we can all agree that the experience a user has with a product is instrumental. In other words, today, success is about providing the best possible End User Experience (EUX).

End user experience isn't limited to an organization's customers. It also needs to include its employees and other stakeholders. Internal departments such as HR, finance, marketing, and IT need to learn to tune into and better anticipate the needs of employees as well — especially the IT department!

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Agile IT Planning & Deployments To Drive Digital Transformation

According to Gartner, Digital Transformation is one of THE hottest topics right now.

In a recent Gartner survey, 62% of CEOs said they have an initiative in place to make their organizations more “digital.” To support their customer engagement, businesses need to primarily solve three issues:

  • How to handle suddenly spiking demands and demand volatility cost-effectively,
  • How to support a much greater variety of product and services reliably, and
  • How to quickly adapt to changes in customer tastes and demands when it comes to product features and/or channel.
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How To Get Your Business Units On Board With IT Automation

The possibilities of automation are endless — and that scares many employees. And while enterprises today need to have a short- and long-term plan in place to retrain and reassign their resources whose jobs are now done through automation, IT Automation is aiming to make IT processes faster, more efficient, and ultimately more agile to provide the organizations with higher productivity, healthier and more stable IT environments, and faster turnaround times.

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6 Steps To Ensure IT Readiness To Drive Digital Transformation

In the past 12 months, pressure to drive Digital Transformation has reached a new milestone. Alongside with growth, becoming a digital business is now one of the top priorities for CIOs. In fact, our clients and prospects are telling us that one of the biggest concerns right now is figuring out how to increase business agility and drive Digital Transformation to create a sustainable, long-term competitive advantage.

This means companies must figure out how to increase the number, scope, and variety of digital transactions while boosting their ability to react to today's fast changing customer demands. And time is ticking: 33% of organizations already claim they have reached digital scale (significantly more compared to the 17% in 2018), according to Gartner's CIO's Agenda 2019 Report.

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10 Questions To Ask Before Starting Any IT Automation Project

Do you rely on a series of repetitive, tedious, and labor-intensive tasks that could easily be automated? Do you need to figure out how to free up resources to drive innovation and Digital Transformation? Are you trying to dig yourself out from under a mountain of compounding IT debt? Or are you moving to an Evergreen IT management approach to increase your organizational agility? Are you trying to figure out how to continuously update your IT landscape?

Whatever your reasons are for starting to implement a new IT automation project, there are a few questions that you should always ask ahead of time to ensure you design it as efficiently as possible — and to avoid going back repeatedly to re-engineer it and patch it up. Here are the ten questions we find the most useful to ask when implementing our IT automation solutions for our clients:

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