Productivity is often overlooked as a metric when measuring the performance of your IT team. While it may not be as measurable as other key performance indicators (KPIs), the productivity of your IT team is a significant factor in your bottom line.
There is a simple reason for that: IT teams are overwhelmed — facing several challenges concurrently, i.e.,
- Keeping up with the daily onslaught of IT tickets
- Updating LOB software
- Hardware refresh
- Migrating to a new OS/Server
- Following a mandate from above to drive Digital Transformation and innovation
While your IT team is doing their best, they often have to get more work done with fewer hands — leaving the only option is to increase productivity. Alternatively, it's only a matter of time until you are facing anything from end user slowdowns/breakdowns to company-wide epidemics because your infrastructure is vulnerable to data breaches, malware attacks, and more.
Regardless of what your IT team is going through, the need for increasing their productivity is high. Here are five easy ways to increase productivity today: